Overview

An online system for simplifying and automating handyman-to-customer service. This app facilitates the reduction of service processes, the reduction of customer wait times, the increase of cost-effective service, and the enhancement of technician satisfaction. Thanks to reports that detail everything Fast Servizio does on their behalf.

Client:
FastServizio Private Limited
Industry:
Handyman Services
Services:
Handyman Services (Electrician, Ac Service, Plumber, Appliances, etc)
Via:
fastservizio.com

Challenges

Fast Servizio is a mobile application that provides a quick and reliable means of contacting artisan for jobs which aids maximum satisfaction. The aim of this project is to find an effective way to create a mobile version of a handyman or technicians for use with Indian community as a customer. Mobile phone is fast evolving and its ease of use has helped with making life a lot better for the community. Technician is a person skilled at a wide range of repairs, typically home; a technician describes a paid worker, but it also includes non-paid homeowners or do-it-yourselfers.

Tasks range from minor to major, from unskilled to highly skilled, these task include trade skills, repair work, maintenance work, both interior and exterior, and are sometimes described as “odd jobs”, “fix-up tasks”, and include light plumbing jobs such as fixing a leaky toilet or light electric jobs such as changing a light fixture.

Solution

Develop an application for customers whose primary goal was to receive door-to-door handyman or technician services, such as air conditioning, electrician, and plumber, among other things.City-based services, book services, slot booking, payment gateway, wallet management, AMC plan management, and offer management are just a few of the highlights.

Develop an application for a handyman or technician whose primary goal was to provide all household services in a specific work area while maintaining the highest level of customer satisfaction.Among the highlights are area-based service calls, job calendar management, slot-based job selection, payment gateway, wallet management, and Point & Rating management.

Result

Peafowlsoft’s developers have created an easy-to-use online solution that allows customers and technicians to work more efficiently. This app provides customers with a one-click solution to repair household items on mobile devices. Furthermore, the app allows technicians to express their skills and find work with a single tap.

Technologies

  • Android
  • iOS
  • PHP
  • Laravel
  • MySQL